2024 Intro

2024
Impact Report
Our 2024 Impact Report showcases how our Digital Navigators and Bench Techs are transforming communities by providing refurbished computers to homes, schools, libraries, and workplaces. Our in-person and remote support empowers individuals to meet their unique technology needs.
Our team has provided over 19,100 computer devices to communities in 47 US states and 42 nations worldwide since 2001.
The Computer Reach Team

Impact Report
2024 Reasons

Reasons
0 People
Enrolled across all of our programs in 2024.
The top three reasons that people enroll in our programs are the Lottery, Digital Navigator Support, and Computer Classes.
Computer Lottery
0%
Computer Classes (groups)
0%
Digital Navigator Support (individuals)
0%

Affordable computer devices are essential for education, work, and general life skills, including entertainment, communication, online shopping, telehealth, banking, and accessing government services.
2024 Gender Equity

Gender
Women are twice as likely to seek literacy support and are key drivers of digital equity and inclusion in our 2024 stats.
5%
Women
5%
Men
0%
Non-Binary

2024 Diversity

Diversity
Computer Reach is committed to fostering an inclusive environment so everyone is seen, heard and gets technology support regardless of race, gender, age, ability, or socioeconomic status. See the balance of our outreach in our 2024 stats.
Race
Black
0%
White
0%
No Answer
0%
Other
0%
Age
0%
Ages: 70 or more
1%
Ages: 60-69
0%
Ages: 20-59
0%
Ages: 19 or less

2024 Counties

Counties
We're empowering residents with essential digital skills by bringing our programs directly to their neighborhoods. This year, we've expanded our reach to nine counties in Southwest Pennsylvania.
Allegheny County
Washington County
Greene County
Fayette County
Westmoreland County
Somerset County
Butler County
Indiana County
Armstrong County
Washington County
Greene County
Fayette County
Westmoreland County
Somerset County
Butler County
Indiana County
Armstrong County
We support both rural and urban communities.


2024 Pittsburgh

Pittsburgh
Here are more details on where we worked across the 90 Pittsburgh neighborhoods.
1
Neighborhoods
1
People
Carrick, Lincoln-Lemington-Belmar, Central Business District, Homewood South, Garfield, East Liberty, Squirrel Hill South, North Oakland, Brookline, Brighton Heights
0% Service Area
East Hills, Allegheny West, Crawford-Roberts, Homewood North, Beltzhoover, Sheraden, Highland Park, South Oakland, Bloomfield, Crafton Heights
0% Service Area
Marshall-Shadeland, Perry North, North Shore, South Side Flats, Lower Lawrenceville, Middle Hill, Point Breeze North, Larimer, Beechview, Hazelwood
0% Service Area
Northview Heights, Bluff, Spring Hill-City View, Allentown, Spring Garden, Bedford Dwellings, Friendship, Shadyside, Arlington Heights, Mount Washington, Knoxville
0% Service Area
South Side Slopes, Troy Hill, Upper Hill, Perry South, Fairywood, Central Northside, Upper Lawrenceville, Central Oakland, Homewood West
0% Service Area
Manchester, Glen Hazel, Greenfield, East Allegheny, Morningside, West Oakland, Arlington, Ridgemont, West End, Point Breeze, Terrace Village, Elliott, Fineview, Chartiers City
0% Service Area
2024 Support

Support
0 hrs
We Provide Flexible Tech Support
In 2024 our Digital Navigator support was both in-person and remote assuring the public our services and programs accommodate their busy schedules.
1 Hours
Skills Training
1 Hours
Tech Support
1 Hours
Scheduling & Admin

2024 R4

August 2023 - April 2024
Round 4
Labor & Industry Grant
For Computer Reach Digital Literacy Skills Classes

1 People
We provided hands-on skills training to participants across 21 cohorts in both urban and rural counties.
2024 Skills R5

July 2024 - April 2026
Round 5
Labor & Industry Grant
Computer Reach Digital Navigator in-person support.

1 People
Our team of 23 Digital Navigators taught essential computer skills across nine counties.

2024 Northstar
Essential Computer Skills
- Phone Keyboard Basics & Logging In
- Basic Computer Skills
- Updated Internet Basics
- Using Email
- Windows 10
- Windows 11
- Mac OS
Essential Software Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Google Docs
Using Technology in Daily Life
- Social Media
- Information Literacy
- Career Search Skills
- Accessing Telehealth Appointments
- Supporting K-12 Distance Learning
- Your Digital Footprint
Computer Reach has been an active member and testing location with Northstar since 2017. Northstar is a program of Literacy Minnesota, whose mission is to share the power of learning through education, community building, and advocacy.
2024 Lottery

August 2023 - December 2024
Lottery
The Computer Reach Lottery provides local community members and/or community partner advocates a way to apply online for a chance to win a free computer bundle that includes a reliable refurbished desktop computer, monitor, keyboard, and a mouse.
1 Registrations
This is what our universal apps look like with desktop icons commonly used on both Mac and PC platforms. These apps require no money to sign up for services and get started.

2024 Store
2024 Refurbishing

Refurbishing
Refurbishing computers is central to our mission of helping those in need.
1 Computers
Refurbished and shipped out to communities in 2024
1 Pounds
US pounds (14.9 tons) of eWaste handled by our local R2 certified e-Scrap partners in 2024

In 2024, we continue our commitment to environmental responsibility—a journey that began in 1996 with our Apple Computer User Groups in the North Hills and Monroeville, Pennsylvania.
2024 Travel

Travel
1 miles
Transportation is a significant barrier to digital inclusion. Our Digital Navigators meet people where they live.
2024 Thanks

2024
Thank You!
We invite you to join our mission helping people most in need of digital skills and support across Southwestern Pennsylvania.
Your actions allow us to bring digital inclusion to every corner of our region.
Call to Action