Digital Navigator Program

In order to properly bridge the Digital Divide, Digital Inclusion programs should always include:
skills development on-going, timely support.

Why Digital Navigators?

Traditionally, Digital Inclusion programs 
have mostly centered on computer and
 internet accessibility, which left most 
individuals on their own when it came 
to digital skills development and 
ongoing technical support. 

At Computer Reach we understand that 
in order to properly bridge the Digital
Divide, Digital Inclusion programs must
always include skills development 
and ongoing, timely technical support.
M Y T H
Connectivity Solutions ALONE will achieve Digital Access & Bridge the Digital Divide.
F A C T
SKILLS & SUPPORT are CRITICAL factors in bridging the Digital Divide.

“Having [computer and internet access at home] makes me feel that I am no longer alone—because when you get older, it can get lonely . . . I learned so much from the support you have given me that I am now the 'tech guy' my apartment neighbors call when they have tech issues.”
Melvin Lewis, Digital Navigator End-User

Who are Digital Navigators?

Digital Navigators are individuals who 
guide community members in the whole 
Digital Inclusion process—which includes 
home connectivity, device acquisition, 
digital skills development, and 
ongoing technical support.

What Do Digital Navigators Do?

Our Digital Navigators provide community members with ongoing assistance in securing affordable internet access & devices, developing digital skills, and providing timely & quality tech support at accessible locations and/or virtually.

Our Digital Navigator Services help community members access

Community Services & Online Hubs
Telehealth Services
Workforce Development Tools & Services
Broadband Access Programs

Digital Navigator Resources

Our Partners

The National Digital Inclusion Alliance is a unified voice for home broadband access, public broadband access, personal devices, and local technology training and support programs.

The Alliance for Technology Refurbishing and Reuse (AFTRR) consists of a growing number of nonprofit technology refurbishers seeking to increase the awareness of the contributions of their organizations to a wide range of populations in need.

The mission of Digitunity is to eliminate the technology gap, through and with a network of stakeholders and solutions, so that everyone can thrive in a digitally connected society.

Contact Us

K Y L E   S P A N G L E R
Operations  Manager

kspangler@computerreach.org
412.444.8816, ext. 1

W I L L   P E R E Z
Program  Manager

wperez@computerreach.org
412.444.8816, ext. 3

  • 10637

    Devices Shipped

  • 42732

    Volunteer Hours

  • 47

    United States Served

  • 41

    Countries Served

  • 31911

    Individuals Impacted

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