In order to properly bridge the Digital Divide, Digital Inclusion programs should always include:
skills development & on-going, timely support.
Traditionally, Digital Inclusion programs have mostly centered on computer and internet accessibility, which left most individuals on their own when it came to digital skills development and ongoing technical support. At Computer Reach we understand that in order to properly bridge the Digital Divide, Digital Inclusion programs must always include skills development and ongoing, timely technical support.
“Having [computer and internet access at home] makes me feel that I am no longer alone—because when you get older, it can get lonely . . . I learned so much from the support you have given me that I am now the 'tech guy' my apartment neighbors call when they have tech issues.”
Melvin Lewis, Digital Navigator End-User
Digital Navigators are individuals who guide community members in the whole Digital Inclusion process—which includes home connectivity, device acquisition, digital skills development, and ongoing technical support.
Our Digital Navigators provide community members with ongoing assistance in securing affordable internet access & devices, developing digital skills, and providing timely & quality tech support at accessible locations and/or virtually.
The National Digital Inclusion Alliance is a unified voice for home broadband access, public broadband access, personal devices, and local technology training and support programs.
The Alliance for Technology Refurbishing and Reuse (AFTRR) consists of a growing number of nonprofit technology refurbishers seeking to increase the awareness of the contributions of their organizations to a wide range of populations in need.
The mission of Digitunity is to eliminate the technology gap, through and with a network of stakeholders and solutions, so that everyone can thrive in a digitally connected society.
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